Always over 50+ experts
to guide you with everything
SupportEvery license comes
with people, not just a platform
A dedicated contact person, free support by phone and email, and a full Help Center — all included with your licence.
Always over 50+ experts
to guide you with everything
Trusted by B2B, B2C and public organisations across Europe
What's includedEverything you need to keep surveys running
A contact person who knows your setup
Your contact person knows your account and your goals — so you skip the explanation and get straight to the answer.
Fast answers, no queue
Questions about setup, data, or how something works? Reach us by phone or email. Support is free and included with every licence.
Self-serve when it suits you
The Help Center has step-by-step guides, how-to articles, and best practices — so you can find what you need without waiting.
Expert supportSurvey expertise — not just platform help
Behind Surveyxact is a team of specialists in survey methodology, data analysis, and customer measurement. Whether you need help designing your survey, interpreting your results, or figuring out what to do next — someone with the right background is ready to step in.
Here for 25 years
Building and refining survey technology since 2001
0years
Experts in every field
Always over 50+ experts to help you
0+
Resources & SupportYou're never on your own
Help Center
Guides and how-tos for every stage of your survey
Step-by-step articles, setup guides, and best practice resources — built on years of experience with survey programmes across industries.
Your contact person
Someone who knows your account
Want to talk through your setup, get advice on survey design, or plan what comes next? Your contact person is ready.
Support
Quick answers to platform questions
Something not working, or not sure how to set something up? We're available Monday to Friday by phone or email.
We're hereA question, a challenge, or just not sure where to start?
Our support team is ready to help — whether it's a technical question, a survey setup or anything in between.Most answers are also available in our help center.
